1.Overview

DLA Academy ("Company," "we," "us," or "our") operates the website academyofdla.com and provides FMCSA-approved online Entry-Level Driver Training (ELDT) courses. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, create an account, or enroll in any of our courses or bundles.

We are required by federal law to submit student ELDT completion data to the FMCSA Training Provider Registry. This is a legal obligation and is described in detail in Section 4 of this policy.

2.Information We Collect

Information you provide directly:

• Full name
• Email address
• Phone number (if provided)
• Billing address and payment information (processed by Thinkific/Stripe — we do not store card numbers)
• CDL number (if provided for TPR submission)
• State of residence
• Course enrollment and completion data
• Assessment scores
• Any information submitted through contact forms or support emails

Information collected automatically:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Referring website or search query
• Course progress and activity within the learning platform
• Cookie and tracking data (see Section 7)

3.How We Use Your Information

We use the information we collect to:

• Process your enrollment and provide access to purchased courses
• Submit your ELDT completion to the FMCSA Training Provider Registry as required by federal law
• Send course-related communications including enrollment confirmations, completion certificates, and support responses
• Send transactional emails related to your account and purchases
• Send promotional emails about new courses, updates, or offers (you may opt out at any time)
• Improve our website, courses, and user experience
• Detect and prevent fraud or misuse of our platform
• Comply with applicable federal, state, and local laws and regulations
• Respond to your inquiries and support requests

We do not sell your personal information to third parties for their marketing purposes.

4.FMCSA TPR Reporting — Required by Federal Law

The following information is submitted to the FMCSA TPR upon your successful completion of an ELDT course:

• Full legal name
• Date of birth
• Commercial driver's license (CDL) number and issuing state
• Course name and type (e.g., Hazmat ELDT, CDL A Theory ELDT)
• Date of completion
• Pass/fail status and assessment score
• DLA Academy's FMCSA Provider Location ID

This data is transmitted directly to the FMCSA and is governed by FMCSA's own privacy policies and federal data retention requirements. DLA Academy is not responsible for how the FMCSA stores, uses, or shares this data once submitted.

Your state DMV accesses this data through the TPR to verify your ELDT completion before scheduling CDL skills tests or endorsement knowledge tests.

5.How We Share Your Information

We do not sell, rent, or trade your personal information. We share your information only in the following circumstances:

• FMCSA Training Provider Registry: As required by federal law upon course completion (see Section 4)
• Thinkific: Our learning management platform processes enrollments, payments, and course delivery. Your data is subject to Thinkific's privacy policy
• Stripe: Payment processing. DLA Academy does not store payment card data — all payment information is handled by Stripe
• Email service providers: Used to send transactional and promotional emails on our behalf
• Analytics providers: Aggregated, anonymized data used to improve our website and courses
• Legal compliance: If required by law, court order, or government authority
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity

6.Third-Party Services

DLA Academy uses the following third-party services that may collect or process your data:

• Thinkific — Learning management system and course delivery platform
• Stripe — Payment processing
• Google Analytics — Website traffic and behavior analysis
• Google Search Console — Search performance monitoring
• Microsoft/Outlook — Email communication

Each of these services operates under its own privacy policy. DLA Academy is not responsible for the privacy practices of third-party services. We encourage you to review their policies directly.

7.Cookies & Tracking

Our website and the Thinkific platform use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and understand how our courses are used.

Types of cookies we use:

• Essential cookies: Required for the website and course platform to function. Cannot be disabled
• Analytics cookies: Help us understand how visitors interact with our site (Google Analytics)
• Functional cookies: Remember your preferences and login status
• Marketing cookies: Used to track visits from affiliate links and ad campaigns

You can control cookies through your browser settings. Disabling certain cookies may affect your ability to access course content or complete enrollment.

8.Data Security

DLA Academy implements reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your browser and our website
• Secure payment processing through Stripe — we never store payment card information
• Access controls limiting who within DLA Academy can access student data
• Regular review of our data collection and storage practices

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

9.Data Retention

We retain your personal information for as long as necessary to:

• Maintain your course access and account
• Comply with FMCSA record-keeping requirements for ELDT providers
• Resolve disputes and enforce our Terms of Service
• Comply with applicable legal obligations

FMCSA regulations require ELDT providers to retain student completion records for a minimum of three years. Accordingly, DLA Academy retains ELDT completion data for at least three years following your course completion date.

You may request deletion of your account and non-legally-required personal data at any time by contacting [email protected]. Note that we cannot delete data that has already been submitted to the FMCSA TPR as that data is under FMCSA's jurisdiction.

10.Your Rights

Depending on your state of residence, you may have the following rights regarding your personal information:

• Right to access: Request a copy of the personal information we hold about you
• Right to correction: Request correction of inaccurate personal information
• Right to deletion: Request deletion of your personal information, subject to legal retention requirements
• Right to opt out of marketing: Unsubscribe from promotional emails at any time using the unsubscribe link in any email or by contacting [email protected]
• Right to data portability: Request a copy of your data in a portable format

To exercise any of these rights, contact us at [email protected]. We will respond to verified requests within 30 days. Note that certain data — including FMCSA TPR submission data — cannot be deleted as it is governed by federal regulation.

California residents: You may have additional rights under the California Consumer Privacy Act (CCPA). DLA Academy does not sell personal information. For CCPA-specific requests, contact [email protected].

11.Children's Privacy

DLA Academy's Services are intended for adults aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us at [email protected] and we will promptly delete it.

12.Changes to This Privacy Policy

DLA Academy reserves the right to update this Privacy Policy at any time. Changes will be posted to this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our Services following any changes constitutes your acceptance of the updated policy.

For material changes that significantly affect how we handle your data, we will make reasonable efforts to notify you via email or a notice on our website.

13.Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

© 2026 DLA Academy. All rights reserved. This Privacy Policy was last updated April 27, 2026.